cozyverrall™ | Operated by Shanghai Weiyou'ao Network Technology Co., Ltd. | Legal Representative: Shen Mei

Business Address: No. 24 Yangxin East Road, Pudong New Area, Shanghai | Email: service@cozyverrall.com

Shanghai Weiyou'ao Network Technology Co., Ltd. is the store operator and seller for orders placed through cozyverrall.com.

Products and Orders

We make reasonable efforts to present product descriptions, images, specifications, prices, and availability accurately. Appearance may vary slightly because of screen settings, lighting, glaze characteristics, or normal production differences.

Submitting an order is an offer to purchase. An automated confirmation means the order was received, but final acceptance may depend on product availability, address validation, and reasonable fraud-prevention review.

We may correct genuine listing errors or decline an order affected by inaccurate information, unavailable inventory, suspected misuse, legal restrictions, or an obvious pricing error. If an accepted order cannot be fulfilled, the customer will be notified and any collected amount will be returned through the original order channel.

Delivery, Changes, and Returns

Delivery is governed by our Shipping Policy. Cancellation or modification requests should be made promptly and remain subject to the order’s fulfillment status.

Returns, damaged-item claims, and refunds are governed by our Return Policy. These store policies do not reduce non-waivable consumer rights provided by applicable law.

Responsible Use

Products must be used according to their intended purpose and any care or safety instructions supplied with them. We are not responsible for damage caused by misuse, unauthorized modification, or failure to follow disclosed instructions, except where responsibility cannot legally be excluded.

These Terms may be updated prospectively by posting a revised version on the website. Questions may be sent to service@cozyverrall.com.